The Ford Flex is a full-size crossover SUV that was produced for a single generation from 2009 to 2019. It was never hugely popular, selling less than 30,000 units in the US for most of its years in production, and has been cut from the Ford line-up as the automaker narrows its focus to its more profitable trucks and SUVs.

The Flex was available in three trim levels – SE, SEL, and Limited – offering two 3.5-liter V6 engines, and 6-speed automatic transmission. It had three row seating, impressive interior space, and unique styling, which merged the minivan, the station wagon, and the SUV in looks and functionality. Theoretically, it should have been a success but the handling was heavy and the boxy design was hugely unpopular with consumers.

Owners have complained about many issues with their Flex, from swollen lug nuts to the exploding sunroof, but the most frequent problems are with the electrical systems. Owners are constantly battling malfunctioning lights and sensors, issues with the MyFord Touch system, and even complete loss of power. An electrical fire risk due to loose alternator and starter cables generated a recall of the 2019 Flex. Other recent recalls of the Flex were required due to oil leaks from improperly brazened turbocharger oil supply tubes, which can cause a fire, and a rear suspension toe link that is prone to fracturing, causing drivers to completely lose control of the vehicle.

If you are having problems with your Flex, you may be entitled by law to a refund, replacement vehicle or compensation, including attorneys’ fees. Contact one of our experienced team by phone or via our website to find out how we can help.